Privacy Policy

Effective Date: April 30, 2020

DREAM OYUN YAZILIM VE PAZARLAMA ANONİM ŞİRKETİ (to which we will refer as "Dream Games") is a company based in Esentepe Mahallesi, Büyükdere Caddesi Maya Akar Center, B Blok No:102/60 Şişli / İstanbul, Turkey.

Dream Games offer you various online services. The way in which we use your personal data when you use our services is very important for us. Dream Games uses your data as described below.

We process this personal data in accordance with the applicable EU and Member State regulations on data protection in particular, the General Data Protection Regulation No 2016/679 (the "GDPR").

We may change, add to, or delete any part of this privacy notice from time to time. You can obtain the latest version of this privacy notice from dreamgames.com

 

1.        Our use of your personal data

2.        Our sharing of your personal data with other companies

3.        Transfers of data to other countries

4.        Your rights and requests to Dream Games

5.        Protection of your Data

1. Our use of your personal data and Data collected by us

Data you provide us.

  • Contact information (such as name and email address)
  • Player name and password
  • Profile information (such as profile photo)
  • Your messages to the Service (such as chat logs and player support tickets)
  • Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically.

  • Data about your account and game progress
  • Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
  • Data about your device, such as device name and operating system, browser type and language
  • Data we collect with cookies and similar technologies (see more below)
  • General location data
  • Precise geo-location data (GPS, with your consent)
  • Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service

Data we collect from our partners.

  • Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)
  • Demographic data (such as to determine the coarse location of your IP address)
  • Data to fight fraud (such as refund abuse in games or click fraud in advertising)
  • Data from platforms that the games run on (such as to verify payment)
  • Data for advertising and analytics purposes, so we can provide you a better Service

WHY DO WE COLLECT YOUR DATA

To make the Service work.

To perform the contract, we process data necessary to

  • Create accounts and allow you to play our games and use our Service
  • Operate the Service
  • Verify and confirm payments
  • Provide and deliver products and services you request
  • Send you Service-related communications

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

  • Update and develop player profiles
  • Develop and improve the Service and player experience
  • Manage our relationship with you
  • Provide social features as part of the Service
  • Customize your Service experience
  • Respond to your comments and questions and provide player support
  • Provide you Dream Games offers in the Service as well as in other websites and services, and by email
  • Send you related information, such as updates, security alerts, and support messages
  • Enable you to communicate with other players

To show personalized advertisements.

To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to

  • Track the content you access in connection with the Service and your online behavior
  • Deliver, target and improve our advertising and the Service

With your consent.

With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.

Dream Games retains personal data for as long as necessary to provide its services or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Dream Games uses the services provided by Google Inc., "Google Analytics" and "Google Analytics 360" (collectively, "Google Analytics"), and retains the personal data collected in the Google Analytics for the retention period adopted in the Google Analytics.

In certain situations, we might need your approval to collect your personal data. In these cases, you can always tell us that you do not want us to have your personal data. Then we will erase your personal data, but until then we use the data for the purposes which we explained above.

Dream Games uses cookies and similar technologies to provide our websites and online services and to help collect data. Cookies are pieces of data that a website transfers to a user's local drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage and tracking.

Cookies:

Cookies do not include people's names, e-mail addresses, or other information that is personally identifiable; they are typically used to quickly identify a user's computer and to "remember" things about the user's visit. Dream Games may set cookies for your web browser as you visit our websites or visit a website where Dream Games provides ads, content or analytics. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to access certain features of our services.

We may use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, or use a shopping cart.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

IP address:

Dream Games also keeps tracks of IP address for safety and security reasons. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Other passively collected information:

Dream Games may on its own, or with the help of third party analytics tools, collect non-personally identifiable information concerning your and other users’ behaviours and use of our services. Dream Games collects such information to better adapt our services to users' interests and for a better quality of our services. The information collected may contain the following, without limitation: device information, internet provider, carrier, operating system, hardware information, localization information, date and time spent on the services, and other similar information.

Information passively collected by Dream Games may be used in an aggregated form or to identify specific patterns of you or any individual without trying to personally identify you.

Dream Games processes your data in its own interest as well as for your interest, so it provides and you receive our services that you have requested and you expect from us.

2. Our sharing of your personal data with other companies

We may share your personal data with other companies as a result of the sale of the company or business that offers the Dream Games services to another company, or in cases where Dream Games has to disclose the personal data by law or by order of an authority (e.g., a judge or court).

We may also share personal data with other companies for different reasons, e.g.: (1) to ensure that you respect our terms of offer of the Dream Games services; and (2) to protect the Dream Games Group business.

In every case, we have appropriate safeguards in place to ensure the security and confidentiality of your personal data.

We may share any information we receive with Service Providers. The types of Service Providers (processors) to whom we entrust personal data include Service Providers for: (i) provision of IT and related services; (ii) provision of information and services you have requested; (iii) payment processing; (iv) customer service activities; and (v) in connection with the provision of the Services. Dream Games has executed appropriate contracts with the Service Providers that prohibit them from using or sharing personal data except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements.

3. Transfers of data to other countries

Dream Games may send your personal data to other companies outside your country. In particular, if you live in the European Economic Area (EEA), your personal data may be transferred to companies located outside the EEA. When this is the case, Dream Games has adopted and implemented Standard Contractual Clauses to oblige the company that receives your data to use it fairly and legally.

4. Your rights and requests to Dream Games

You have the following rights that you can use with Dream Games.

  • Access to personal data: You have the right to access your personal data that Dream Games is using.
  • Correction or deletion of personal data: You have the right to ask Dream Games to correct or complete your personal data if it is wrong or incomplete. You may also have the right to ask Dream Games to delete your personal data, when certain conditions apply.
  • Restriction on processing of personal data: You may have the right to ask Dream Games to restrict the use of your personal data, when certain conditions apply.
  • Object to processing of personal data: You may have the right to object to the use of your personal data by Dream Games, when certain conditions apply.
  • Portability of personal data: You may have the right to receive your personal data in a structured and commonly used format so you can use this data with another company, when certain conditions apply.

Furthermore, when your personal data is sent by Dream Games from the EEA to a country outside the EEA, you can request from us a copy of the Standard Contracts that we have used to send your data.

You can use these rights by contacting us at:

info@dreamgames.com

To communicate with Dream Games Information Board, please email

info@dreamgames.com

If you believe we have misused your data or violated any data protection regulations, you may file a complaint with a Data Protection Authority, for example, the Authority of your place of residence within the EEA.

5. Protection of your Date

Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.